Non-Conformance Report (NCR)

Blue Ocean Nonconforming Product / MRB Management System

Challenges:
Inefficient and difficult to maintain:
Paper-based and hybrid systems for Nonconforming Product / MRB are inexpensive initially. In the long term, however, these systems are inefficient, requiring tremendous man-hours in terms of routing MRB tasks and other documentation, obtaining approval and signatures, and manual search and retrieval of documents during inspections and audits.

No Integration and information Sharing :
Nonconforming product may be detected during incoming inspection, in-process, outgoing inspection, or customer claim. With manual and hybrid systems, these sources are not connected, making data collection slow and incomplete. Without connectivity, critical information may fall through the cracks, and the root cause investigation is likely to be unreliable.

Solutions:
Blue Ocean nonconforming product management Systems are designed by industry practitioners and experienced quality consultant for automating Material Review Board (MRB) process in any organization.

An automated system reduces customer claim and cost of poor quality and decreases risk of product recalls. It improves product quality and reduce operation cost, increases customer satisfaction, and ensures FDA and ISO compliance.

Blue Ocean nonconforming product / MRB system is a robust, easy-to-use system designed to effectively manage to handle MRB process and integrate it with other quality processes critical to regulatory compliance, such as change control, audit, and customer complaints.

Key benefits and features:

  • Extremely user friendly interface to locate and fill out nonconforming products
  • Integrated with corrective actions
  • Flexible workflow for approving nonconforming products
  • Email alerting throughout approval process
  • Assign both customers and suppliers to nonconforming products
  • Assign nonconforming product records to suppliers to respond through the supplier web portal
  • See the status of all nonconforming products in your system at the click of a button
  • Overdue nonconforming products highlighted for management action
  • Create nonconforming products from customer feedback and inspection records
  • Full root cause analysis
  • Attach unlimited files to any nonconforming product
  • Complete custom reporting that can export to MS Excel